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Disclaimer: Any firmware downloaded from our website can cause permanent damage to your CCTV product if not applied in the correct manner. Before you download and update the firmware on your device, please confirm that it is the correct version. Should you have any doubt or any questions, please contact our technical support department at (949) 752-7606. The AVYCON CVMS software is provided free as-is. AVYCON does not guarantee that it will install or properly function on all Windows or OS X installations as every PC platform is different. AVYCON will not be held liable for any damage that occurs to your product due to improper updating of firmware or use of software without our assistance.